Chenguang (Allen) Wu

Assistant Professor
Department of Industrial Engineering and Decision Analytics
Hong Kong University of Science and Technology

Email: allenwu AT ust DOT hk


Curriculum Vitae - Allen Wu

Research Interests

Service Operations, Bundling, Search, Supply Chain Management

Employment

  • Hong Kong University of Science and Technology

    Assistant Professor, Department of Industrial Engineering and Decision Analytics, 2018-present

Education

Publications

Working Papers

  • C. Wu, C. Zhang, Q. Yan, Y. Chen (2022) Signaling Demand via Queue Visibility. Major revision, Operations Research

  • C. Wu, W. You (2022) Service Rate Differentiation for Homogeneous Impatient Customers. Major revision, Manufacturing & Service Operations Management

  • C. Wu, Y. Chen, C. Jin (2022) Multi-product Consumer Return Policy: The Impact of Salvage Values. Under revision.  

  • C. Wu, C. Jin, Y. Chen (2022) Rewards or Upgrades? Incentive Designs in Referral Programs. Under revision.  

  • C. Wu, L. Yang (2020) Bundle Pricing of Congested Services. Under revision.  

  • C. Wu, A. Bassamboo, O. Perry (2019) A Unified Fluid Model for Service Systems with Exogenous and Endogenous Dependencies. Working progress. 

Teaching

  • Queueing Theory (PhD)

  • Risk Management (Undergraduate)

  • Integrated Production Systems (Undergraduate) 

  • Demand and Supply Analytics (Undergraduate)

Grants

  • Hong Kong RGC-GRF (2024-2025). Project No. 16501023, PI, $453,222.

  • Hong Kong RGC-GRF (2023-2025). Project No. 16506122, PI, $758,511.

  • Hong Kong RGC-ECS (2019-2022). Project No. 26206419, PI, $343,034.